Returns Policy
Carroll Shelby Racing LLC is committed to providing top quality products to our customers that reflect the best value for the money spent. If you are not satisfied with any product we sell, please tell us how we can help with that. We will make every effort to correct the issue. You may return or exchange an unused, unworn, or uninstalled item or accessory in its original packaging within 30 days of purchase. A 10% restocking fee will apply, and shipping fees are not refundable. If an item is defective or damaged, please email us at: admin@carrollshelbyracing.com and we will replace it at no charge whatsoever. Simply ship the item, and a copy of receipt back to us. Please advise us what you would like us to do. No COD's will be accepted.
Gift Cards may not be returned, except to be used in the Carroll Shelby Racing Store. Gift Cards may not be sold or traded, and will not be honored for purchases except by the recipient. Any funds for a returned item(s) will be placed back on the same gift card that the item was originally purchased on.
Custom or Special Orders: If we made a error in your order, we will fix the problem as quickly as possible at no charge whatsoever to you. If an error was made by you on a custom or special order, we cannot issue a refund or exchange. Please insure your order is correct to avoid any issues.
Missing Parts, or Items: Some orders will be shipped in multiple packages if you ordered multiple items. If you are missing parts, recheck the box. Sometimes they get loose, and will hide under shipping paper, or packaging material.
Damaged Shipped Items: Should you receive a shipment that is damaged, notify us at admin@carrollshelbyracing.com Please attach photos, and leave the package in the condition you received it. Do not throw away the box or any packaging material. This will help with the claim process if the damage occurred during shipping. We will insure a new item is sent as soon as possible.
Gift Cards may not be returned, except to be used in the Carroll Shelby Racing Store. Gift Cards may not be sold or traded, and will not be honored for purchases except by the recipient. Any funds for a returned item(s) will be placed back on the same gift card that the item was originally purchased on.
Custom or Special Orders: If we made a error in your order, we will fix the problem as quickly as possible at no charge whatsoever to you. If an error was made by you on a custom or special order, we cannot issue a refund or exchange. Please insure your order is correct to avoid any issues.
Missing Parts, or Items: Some orders will be shipped in multiple packages if you ordered multiple items. If you are missing parts, recheck the box. Sometimes they get loose, and will hide under shipping paper, or packaging material.
Damaged Shipped Items: Should you receive a shipment that is damaged, notify us at admin@carrollshelbyracing.com Please attach photos, and leave the package in the condition you received it. Do not throw away the box or any packaging material. This will help with the claim process if the damage occurred during shipping. We will insure a new item is sent as soon as possible.
